Refund policy

Refund & Return Policy

At Layered Feels, each item is made just for you through our print-on-demand partner, Printify. Because your order is custom-made, we do not hold inventory or process traditional returns. However, your happiness matters to us, and we’ll always make things right if there’s an issue with your order.

Refunds & Replacements
We’ll gladly offer a replacement or refund if:

• Your item arrives damaged or defective
• There is a misprint, manufacturing error, or wrong item shipped
• Your package is lost in transit
  

To request a refund or replacement, please contact us within 30 days of delivery with your order number and a photo of the issue.

Refunds or replacements shall be issued at the discretion of Layered Feels following the receipt and inspection of the returned goods. If a refund is granted, the funds shall be processed back to the original method of payment within 10 business days of the approval of the refund. All replacement items shall be reshipped with a tracking confirmation number to the customer within 10 business days following the inspection and approval of the original items.

 

Non-Refundable Situations
Since all products are made to order, we cannot accept returns or issue refunds for:

• Buyer’s remorse (e.g., you changed your mind)
• Wrong size or color selected at checkout (please double-check our size guides before ordering)
• Normal wear and tear after use

Order Issues
If there’s ever a problem, please email us at admin@layeredfeels.com and we’ll work
with you to fix it quickly.

Shipping Delays
We are not responsible for delays caused by carriers, but if your package is significantly late or missing, reach out—we’ll help investigate and support a solution.

Questions?
We’re here to help. Reach us at admin@layeredfeels.com and we’ll
respond as soon as possible.